SafariDesk

SafariDesk is a self-hosted customer support platform with ticketing, SLA management, knowledge base, and AI-powered features.

Features

• Ticketing - Multi-channel support (email, web, chat)
• SLA Management - Priority-based targets with escalations
• Knowledge Base - AI-powered semantic search
• Customer Portal - Self-service ticket tracking
• Email Integration - Gmail/Outlook OAuth or IMAP/SMTP
• AI Chatbot - Gemini-powered (optional)
• Real-time - WebSocket notifications

Quick Start

git clone https://github.com/SafariDesk-OS/SafariDesk_OS.git
cd SafariDesk_OS
cp .env.example .env
# Edit .env with your values
docker compose up -d

Access at http://localhost:8000